Prior to purchasing the product, I made some inquiries regarding customizing the SAMSO TV Stand. I wanted to have a glass door on one side. I spoke to Peter at LOFT, and he was extremely helpful and told me this could be done.
Product came within a couple of days. Assembling the product was relatively easy. The special order for the glass panel came shortly after, however it was missing parts. I called up Peter, and he send out the missing parts the next day. It took me a few hours to assemble as I was working alone, but instructions were clear. The console looks great, and is well made and sturdy.
The open space fits my sound bar perfectly. I made some recommendations to Peter in regards to including shelves in the unit, and perhaps IR friendly glass. Electronic devices such as receivers, BluRay disc players etc can be hidden and assessible. Also, the blackboard has only 2 pre-drilled holes. I made some additional holes in the back to feed wires into the 2 side cabinets.
Overall, I am very happy with the purchase. Great product, great workmanship, and especially GREAT CUSTOMER SERVICE!!!