FREE Shipping:

LOFT Design Company offers FREE National Shipping across Canada

When Shipping to the Continental USA a $100.00 Intl. Shipping Fee is Applied

Shipping times vary  throughout Canada. All of our TV Cabinets and accessories are shipped from our warehouse in the greater Toronto area using preferred carriers (FedEx Ground, UPS or Nationex) and typically take between two to five business days dependent on customer location.

All orders are processed within 24 hours for purchases made during the week. Orders place over the weekend are processed and shipped on Monday. Once your order is processed and released we will share with all tracking and shipping details.  

Typical shipping times are as follows: 

          1 to 3 Days:      Toronto, Ottawa, Montreal
          3 to 5 Days:      Vancouver, Calgary, Halifax, Saskatoon

Please note that the above shipping times are our average shipping times. Actual shipping times may occasionally vary based on external uncontrollable factors. Upon processing your product(s) order (within 24 hours of purchase receipt) we will share with you your tracking and shipping details. If there are any unexpected delays we will clearly communicate these to ensure you are aware of when to expect your order.

Customer Signature Required:

All orders unless otherwise specified require a customer signature upon delivery. We do this in order to protect you, ensure orders arrive safely and ensure accountability throughout the end to end shipping process.

All said our shipping times are pretty FAST!

"99% of our shipments arrive on time and in perfect condition!"

If you have any questions, concerns or an issue with a recent purchase please contact our customer support who will promptly assist you at:

info@loftdesigncompany.ca or call 1.800.997.1680


Returns, Refunds & Cancellations

No Hassle Returns & Buyers Remorse:

We accept No-hassle returns  within 30 days of delivery. If for whatever reason you are not completely satisfied please contact us.

30 Day FULL Refunds & Satisfaction Guarantee:

 If for whatever reason you are not completely satisfied please contact us within 30 days and we will arrange to collect your order and process a full refund.

Returns, refunds & Cancellations

Warranty

Standard Policy:

Our manufacturer's warranty covers all and any defects in materials and workmanship for all parts and components for one year from the date of delivery. Please see our full warranty coverage below.

product warranty

FAQ - frequently asked questions



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★ Reviews★

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It's beautiful.
Nice design
Good service
Samso tv stand