FREE Shipping:

LOFT Design Company offers FREE National Shipping across Canada

When Shipping to the Continental USA a $100.00 Intl. Shipping Fee is Applied

Shipping times vary  throughout Canada. All of our TV Cabinets and accessories are shipped from our warehouse in the greater Toronto area using preferred carriers (FedEx Ground, UPS or Nationex) and typically take between two to five business days dependent on customer location.

All orders are processed within 24 hours for purchases made during the week. Orders place over the weekend are processed and shipped on Monday. Once your order is processed and released we will share with all tracking and shipping details.  

Typical shipping times are as follows: 

          1 to 3 Days:      Toronto, Ottawa, Montreal
          3 to 5 Days:      Vancouver, Calgary, Halifax, Saskatoon

Please note that the above shipping times are our average shipping times. Actual shipping times may occasionally vary based on external uncontrollable factors. Upon processing your product(s) order (within 24 hours of purchase receipt) we will share with you your tracking and shipping details. If there are any unexpected delays we will clearly communicate these to ensure you are aware of when to expect your order.

Customer Signature Required:

All orders unless otherwise specified require a customer signature upon delivery. We do this in order to protect you, ensure orders arrive safely and ensure accountability throughout the end to end shipping process.

All said our shipping times are pretty FAST!

"99% of our shipments arrive on time and in perfect condition!"

If you have any questions, concerns or an issue with a recent purchase please contact our customer support who will promptly assist you at:

info@loftdesigncompany.ca or call 1.800.997.1680


Returns, Refunds & Cancellations

No Hassle Returns & Buyers Remorse:

We accept No-hassle returns  within 30 days of delivery. If for whatever reason you are not completely satisfied please contact us.

30 Day FULL Refunds & Satisfaction Guarantee:

 If for whatever reason you are not completely satisfied please contact us within 30 days and we will arrange to collect your order and process a full refund.

Returns, refunds & Cancellations

Warranty

Standard Policy:

Our manufacturer's warranty covers all and any defects in materials and workmanship for all parts and components for one year from the date of delivery. Please see our full warranty coverage below.

product warranty

FAQ - frequently asked questions



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★ Reviews★

Let customers speak for us

95 reviews
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Love this media console! Making our condo looking so chic!! The instruction was a bit hard to follow, but with a bit of patience, we are now in love of how this tie our living room together! Shipping was extremely fast and customer service was a delight! Highly recommend.

Multi Color LED lighting Kit

Awesome! The bonus LED Kit is a nice finishing touch with my Samso TV Unit.
Cool Factor Level 100

Samso TV Unit in White

Recieved my Samso TV Unit in White - Shipped in 1 main box and was well packaged. Simple to put together (Just like Ikea stuff) Finished product is amazing! The quality is there and the addition of the LED lights made it even better! Definitely will have your house guests in awe!

Great product, excellent service

I installed the stand and couldn't be more pleased with I received. It looks elegant and beautiful we my set of furniture. Great quality product and Peter's service was excellent. He was in touch with me through text and providing all updates about my shipment, also answered all my questions that I can feel comfortable. I definately recommend this company.

Review of SAMSO TV Stand

The TV stand was exactly the style of furniture we were looking for and we couldn’t be more pleased with the piece itself and the service we received. I would highly recommend this company.