warranty

1 Year Full Warranty Coverage

The LOFT Design Company manufacturer's warranty covers defects in materials and workmanship and all components for one year from the date of delivery. 

Any and all replacement parts covered under warranty will be provided to you at no cost. This includes both shipping and any parts required.

If you're experiencing a warranty issue, please get in touch with our team. We will work to address the issue and ensure that the product is good as new, we're here to help. This may involve shipping your replacement parts, organizing repair, or a completely new replacement unit, if required.

The warranty does not cover normal wear and tear. Examples include: wear and tear such as; coating wear, scratches, damage incurred during assembly, structural damage from post-assembly transport or rebuilding of cabinet etc. If you open your box and find damage not initially detected when signed for please contact us. 

LOFT is not responsible for damage resulting from incorrect assembly. However we want to ensure you are happy with your purchase. If you encounter any questions or concerns please do let us know, we’re here to help.

If you have a warranty issue or concern please contact us at: info@loftdesigncompany.ca  or call: 1.800.997.1680

Replacement Parts

Replacement Parts:

We will replace any missing, or malfunctioning parts at no cost to you,immediately. If you encounter any issues with your delivery or product simply let us know by sending us a quick email at: info@loftdesigncompany.ca and someone will promptly assist you.

Reporting Damaged Shipment:

Please ensure all deliveries are checked and inspected within 14 days of receipt for any damage. Shipping damage should be reported immediately. If you encounter any issues with your delivery or product simply let us know by sending us a quick email with your Order #, to: info@loftdesigncompany.caand someone will promptly assist you.


Get in touch

Leave a message

If you have a warranty issue or concern please contact us and leave a message. Someone will promptly get back to you. We're here to help!


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★ Reviews★

Let customers speak for us

195 reviews
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Samso TV Stand.

Excellent service will definitely shop again.

E
Samso TV Stand - Black for TVs up to 85"
Ethan R. (Mississauga, CA)
Beautiful TV Stand

First of all, read the reviews from people!

This tv stand is beautiful. Not like Ikea furniture. It is very solid and heavy wood and is very sturdy. It doesn't require two people for the whole thing but at least for putting the base together. I would highly recommend a drill. And it is more than a few hours if you are going at a leisurely pace.

The pieces aren't fully labelled so it takes a moment to just gather your bearings.

All in all, this TV stand is beautiful. Very one-of-a-kind. And it gives me pride that I built it.

Definitely buy a drill and plan for a long afternoon. But it's worth it!

In mid reno. Haven’t put it together yet. But excited to do so and see the fine product.

Looks good but slight hiccup in assembly

This TV stand looks great in our front room! It took a while to build it because we didn’t have a small enough screw driver to fit in the smallest cupboard... pro tip: if you’re using a drill screw on the metal hinges before you assemble everything else lol

Samso TV Stand - Graphite Grey for TVs up to 85"